Execute Second Line of Defense (SLOD) risk management functions relative to Technology Risk, Information Risk/Security risk management by working with the LOBs and other bank stakeholders/divisions to risk review areas, related processes, etc., providing credible challenge regarding risk assessments, controls, strategic direction and other activities pertaining to the LOB

Execute Second Line of Defense (SLOD) risk management functions relative to Technology Risk, Information Risk/Security risk management by working with the LOBs and other bank stakeholders/divisions to risk review areas, related processes, etc., providing credible challenge regarding risk assessments, controls, strategic direction and other activities pertaining to the LOB

Scrum Scaling and Coaching Support Is knowledgeable in scaling agile and can assist large complex platforms and products in adopting agile principles and practices. Is a teacher, coach, mentor, facilitator, and change agent. Demonstrates an ability to influence agility with those interacting with the Agile team, including direct management. Mentors other Scrum Masters. Sc

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Assist attorneys in the preparation of SEC filings, such as proxy statements, Form 8 K, Form 10 K, Form 10 Q and Section 16 documentation (Forms 3, 4 and 5). Assist attorneys in debt and equity securities offerings. Involvement in the annual meeting process. Compile, analyze, draft, review, and otherwise manage information from various sources for purposes of assisting at

Regulatory Compliance Interprets and makes recommendations of new or revised regulatory requirements in support of Compliance Management System (CMS) requirements. Develop a solid understanding of the new/revised regulation. Work collaboratively with the Line of Business and Compliance to understand current practices. Makes recommendations and collaborates to execute any

Ongoing Monitoring Oversight Efficiently and accurately establish metrics and deliver against them in a robust validated, consistent and repeatable process. Establish process and controls to ensure data accuracy and integrity. Review supply agreements, contractual terms, and relationship management oversight requirements. Develop an understanding of line of business opera

Provide remarkable customer service by handling inbound and limited outbound calls, providing problem resolution. Support moderately complex customer interactions, such as identifying fraudulent transactions, filing disputes and investigations, closing, or ordering debit cards, etc. Complete less complex account requests such as balance inquiries, reviewing transaction hi

The Technology Portfolio Senior Manager for Technology Risk Transformation will support the lifecycle of their Domain's large portfolios, leading project level reviews, optimizing standards, identifying areas for improvement, reporting analysis, and leading a team consisting of Program Managers, Project Managers and Project Coordinators. The Technology Portfolio Manager w

Project Execution/Risk Management Provide expert leadership and oversight to highly complex, visible and large and impact of events adverse to the project. Provide awareness on the connection points for the delivery and execution of aligned projects. Provide appropriate communication for integration effort that may require adjustment to products planned for each project.

Customer Experience Introduce and refer customers to the platform through routine interactions. Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulatio

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Service Provide remarkable customer service, while processing transactions received via Interactive Teller Machines accurately and efficiently. Be knowledgeable of consumer products and services. Compliance Ensure compliance with applicable federal, state and local laws and regulations. Control losses by following Banker Connect transaction policy and procedures. Adhere t